Unlock Free Shipping On Orders Above $150 USD

Easy Returns and Exchanges

Swift customer support

Print on demand Items 

Frequently Asked Questions

Your questions answered

Common questions

Print & QC: 2–4 business days Shipping: 4–10 business days (region-dependent)

Total: 6-14 business days door-to-door for most customers. Need it faster? Choose Fast at checkout (US only).

  • USA (CA & TX)

  • EU (Germany / Netherlands hubs)

  • UK, AU/NZ & VN

Your order is routed to the nearest hub with stock to avoid customs delays.

Absolutely—Custom is our middle name.just contact as at Customize@custombonfire.com Absolutely. You can add your own logos, names, numbers, or artwork. We’ll help you with the layout and mockups before final production.

Send a photo within 7 days of delivery.
If we messed up the print, color or placement we’ll re-print free or refund—your choice.

Yes—contact us within 12 hours of purchase and we’ll adjust the order before it hits the print queue.

Because each piece is made-to-order, we accept returns only for:

  • Manufacturing defects

  • Wrong item delivered

  • Shipping damage
    Sizing issues? We’ll offer 50 % off a one-time reprint in a new size.

Orders shipping within the US, EU, UK or AU originate regionally—no extra duties.
For other regions, your local customs office may charge VAT or import tax; we have no control over that cost.

  • Cold wash, gentle cycle

  • Inside-out to protect ink

  • Hang-dry or low tumble
    Avoid bleach & heavy fabric softeners to keep colors electric.

  • Bulk Discounts:

    • 5 – 9 pairs: 5% off

    • 10 – 19 pairs: 10% off

    • 20+ pairs: 15% off

  • Wholesale Inquiries: Email contact@custombonfire.com for branded packaging, private-label runs, or larger quantities.

Visa · MasterCard · AmEx · PayPal · Apple Pay · Google Pay · 

  • On-demand only (no dead stock → no landfill waste)

  • OEKO-TEX® certified inks

  • Recyclable mailers
    We’re currently piloting a carbon-neutral shipping add-on—stay tuned!

  • Cleaning: Wipe with a damp cloth and mild soap. Avoid soaking or machine-washing.

  • Drying: Air-dry away from direct heat or sunlight to preserve sublimation inks.

  • Storage: Keep in a cool, dry place; stuff with paper to retain shape.

  • Uppers: Premium canvas (cotton/poly blend) for vibrant all-over sublimation.

  • Soles: Durable rubber with high-grip tread suitable for indoor/outdoor wear.

  • Lining & Insole: Breathable mesh and EVA foam for comfort.

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